Shipping policy
Printify Processing & Fulfillment:
At Anderson Overland Adventure Company, we partner with Printify to bring you high-quality, print-on-demand products. Each item is custom-made just for you, and because of this, shipping times may vary. Below, you’ll find details on our shipping process, estimated delivery times, and other important information.
Processing & Fulfillment
- All orders are processed and fulfilled by Printify’s network of print providers.
- Production time typically takes 2-7 business days before an item ships.
- Orders are fulfilled from various locations, depending on the selected print provider and your shipping address.
Estimated Shipping Times
After fulfillment, shipping times depend on your location:
| Region | Estimated Delivery |
|---|---|
| United States | 3-7 business days |
| Canada | 5-10 business days |
| Europe | 5-10 business days |
| Australia | 7-14 business days |
| Rest of the World | 10-30 business days |
- Shipping times are estimates and may vary due to factors such as customs delays, peak seasons, or unforeseen circumstances.
Shipping Rates
- Shipping costs are calculated at checkout based on the destination and item type.
- If you order multiple items, they may be shipped separately from different Printify providers.
Order Tracking
- Once your order ships, you will receive an email with tracking information (if available).
- Some international shipments may not have full tracking.
Lost, Delayed, or Damaged Shipments
- If your order is lost or significantly delayed, please contact us at [your email], and we will work with Printify to resolve the issue.
- If your item arrives damaged, please provide photos of the damage, and we will arrange for a replacement.
International Shipping & Customs
- International orders may be subject to customs fees, duties, or taxes upon arrival. These charges are the customer’s responsibility.
- We are not responsible for shipping delays due to customs processing.
Changes & Cancellations
- Because our products are made-to-order, cancellations or changes to an order must be made within 24 hours of placing the order.
- Once an order enters production, it cannot be modified or canceled.
Skateboard Purchase Shipping Policy Information:
At Anderson Overland Adventure Company, we partner with BoardPusher to create high-quality, custom skateboards made just for you. Since each item is printed on demand, production and shipping times may vary. Below is our detailed shipping policy to help you understand the process.
Processing & Fulfillment
- Each skateboard is custom-printed and takes 3-5 business days to be produced before shipping.
- Orders are fulfilled by BoardPusher and shipped directly from their facility.
- If you order multiple items, they may be shipped separately depending on availability.
Estimated Shipping Times
Once production is complete, shipping times vary based on your location:
| Region | Estimated Delivery |
|---|---|
| United States | 3-7 business days |
| Canada | 5-10 business days |
| Europe | 7-14 business days |
| Australia | 10-20 business days |
| Rest of the World | 10-30 business days |
- Shipping times are estimates and may be affected by customs delays, holiday seasons, or unforeseen circumstances.
Shipping Rates
- Shipping costs are calculated at checkout based on your location and selected shipping method.
- Expedited shipping options may be available for an additional fee.
Order Tracking
- Once your order ships, you will receive an email with tracking information (if applicable).
- Some international orders may not have full tracking.
Lost, Delayed, or Damaged Shipments
- If your order is lost or significantly delayed, please contact us at aoadventurecompany@gmail.com, and we will work with BoardPusher to resolve the issue.
- If your skateboard arrives damaged, please provide photos of the damage, and we will arrange for a replacement.
International Shipping & Customs
- International orders may be subject to customs fees, duties, or taxes upon arrival. These charges are the customer’s responsibility.
- We are not responsible for delays caused by customs processing.
Changes & Cancellations
- Because our skateboards are made-to-order, cancellations or changes must be requested within 24 hours of placing the order.
- Once an order enters production, it cannot be modified or canceled.
For any further shipping-related questions, feel free to contact us at aoadventurecompany@gmail.com.
Thank you for shopping with Anderson Overland Adventure Company, LLC.!